Courier handing over a parcel at a doorstep
Ground Delivery

Fast, affordable parcel delivery — door to door

Whether you're sending a small gift or a large order, our ground courier network collects from your address and delivers anywhere, with full tracking included at no extra cost.

What's included

Everything you'd expect, and more

Door-to-door collection

We collect from your home or office at a time that suits you. No need to drop off anywhere.

Next-day & standard options

Choose standard 2–3 day delivery or upgrade to next-day for time-sensitive parcels.

Email updates at every step

Automatic notifications when your parcel is collected, in transit, out for delivery, and delivered.

Signature & safe-place options

Require a signature on delivery or nominate a safe place if you won't be in.

Courier collecting a parcel

How it works

Book in minutes. Collect today.

  1. 1

    Book online or contact us

    Tell us where and when to collect. We'll confirm your booking immediately.

  2. 2

    We collect from your door

    Our courier arrives in the agreed window and collects your labelled parcel.

  3. 3

    Track every step

    Follow your parcel on a live map with timeline updates and email notifications.

  4. 4

    Delivered safely

    Your parcel arrives at its destination. A confirmation email is sent to both parties.

Every ground delivery includes

Full end-to-end parcel tracking
Live map with animated truck
Email notification at every milestone
Up to 3 delivery attempts
Safe-place and neighbour delivery
Estimated delivery date on booking
Signature option available
Proof of delivery confirmation
Customer support 7 days a week

Frequently asked questions

How long does ground delivery take?

Standard delivery takes 2–3 working days. Next-day delivery is available for orders booked before 12pm.

Can I track my ground delivery?

Yes — all ground deliveries include full end-to-end tracking with a live map and timeline updates.

What sizes and weights are accepted?

We accept parcels up to 30kg and up to 120cm on the longest side. Contact us for oversized items.

What happens if I'm not in?

Our courier will attempt delivery up to 3 times and can leave the parcel in a safe place or with a neighbour if instructed.

Ready to send your parcel?

Contact us to book a collection or track an existing shipment.